Frequently Asked Questions

We are doctoral-level trained physical therapists that treat an array of medical conditions. Ultimately, our goal is to help you refine your movement for performance while using proactive strategies to reduce the risk of injury. A large part of our technique is based in strength training and exercise prescription. We may also recommend and provide joint mobilization/manipulation, soft tissue manipulation, functional dry needling, and modalities such as electrical stimulation.

Colorado is a direct access state, meaning that patients are not required to get a precription before starting physical therapy services.

The Movement Assessment is what we call Phase 0 of your performance program. It’s a 60-90 minute evaluation of your movement patterns. Following the session, you will receive a post assessment email outlining recommended next steps tailored to your performance goals.

Yes, you can use your FSA for payment of physical therapy sessions.

We are an out-of-network provider. We can assist you in checking with your individual healthcare plan for out-of-network physical therapy benefits for more information about potential insurance coverage. Verification of benefits does not guarantee payment by insurance.

Yes, you can submit your own claims to your insurance if your healthcare plan has out-of-network physical therapy benefits. We can issue superbills to you upon request. The superbill is an itemized invoice detailing the physical therapy services you received, which includes the information necessary to submit a healthcare claim so that you can potentially receive direct reimbursement from your health insurance company. Please note that the superbill does not guarantee reimbursement from your insurance provider.

The Training Lab has a 24-hour cancellation policy, which requires at least one full day’s notice ahead of any booked appointment to cancel or reschedule a session. Any cancellations within the 24-hour cancellation time period will incur a late fee equal to the full session rate.